Your digital colleague for
engineering plastics.

Your digital colleague for engineering plastics.

AIVA is the digital colleague of Plastix Factory. She helps visitors and customers navigate engineering plastics, product information and digital services more easily.
AIVA · AI-powered digital colleague

More than a chat.

AIVA is being developed as the digital interface of Plastix Factory. She brings together information, product access and digital support in one place.

Today, AIVA helps users understand Plastix Factory, our materials and our product world. Step by step, her capabilities will expand further.

What AIVA helps with

AIVA guides visitors through Plastix Factory, offers first orientation on engineering plastics, and helps navigate products and formats. In connected environments she supports pricing, lead time, and order status. Some functions are already available, others follow step by step.

Platform Guidance

AIVA helps visitors understand Plastix Factory and find the right path faster.

Material Orientation

She supports users with first guidance on engineering plastics and material options.

Product Access

AIVA helps users navigate products, formats and possible starting points.

Price & Lead Time

In connected environments, AIVA is designed to support access to pricing and lead time information.

Status & Tracking

For registered users, AIVA will increasingly support order-related information and process visibility.

Digital Assistance

From first question to next step, AIVA is designed to make the customer journey simpler.

Note

Some functions are already available, while others will be introduced step by step.

AIVA grows with your access level.

AIVA introduces Plastix Factory and answers general questions for visitors. For logged-in customers, she extends into deeper process support around products, pricing, and lead times.

For website visitors

AIVA introduces Plastix Factory, explains our digital approach and helps with general questions about materials, products and services.

For logged-in customers

Inside Plastix Factory, AIVA will serve as an extended digital function with deeper process support, including more direct assistance around products, pricing, lead times and customer-related workflows.

One interface for the Plastix
Factory journey.

One interface for the Plastix Factory journey.

Our vision is simple: one digital point of access across the Plastix Factory experience. From questions and guidance to material selection, pricing, lead times, status tracking and further process support, AIVA is being built to connect it all.

Transparent by design.

AIVA is an AI-powered digital colleague. She is designed to support users quickly and efficiently. Specific, commercial or application-critical matters can still be escalated to the Plastix Factory or COMCO team where needed.

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